Northwoods Call Company
We answer every call you can't — nights, weekends, or when both hands are on a wrench. Every caller gets helped, every detail gets written down, and the job gets booked straight onto your calendar. The moment they hang up, the whole ticket lands in your inbox — so you walk into the morning already knowing who to call back.
How it works
Built for HVAC, plumbing, and the local service trades around central and eastern Wisconsin. Here's what happens the moment a call comes in.
After hours or when your line goes unanswered, we pick up and talk like a real front desk — no hold music, no voicemail dead-end.
Name, callback number, the service address, what they need, and when they want it. Nothing gets lost on a sticky note.
A burst pipe at 11 PM gets flagged as urgent. A Tuesday tune-up goes on the schedule. You know which is which before you pick up the phone.
The appointment lands straight on the calendar you already use. Nothing new to learn, nothing to log into.
The second they hang up, the caller's details hit your inbox — name, number, address, and the problem. Tap the number to call them right back.
Common questions
Straight answers, no sales pitch.
A 24/7 answering service picks up every call your business receives — including nights, weekends, and after-hours emergencies — even when you're on a job or asleep. Northwoods Call Company answers live, collects the caller's name, number, and problem, and books the appointment straight onto your calendar so no lead is ever lost to voicemail.
Northwoods Call Company charges one flat monthly fee with no long-term contract and a 30-day money-back guarantee, so a one- or two-truck HVAC, plumbing, or electrical business can try it risk-free.
Yes — it's built specifically for small, owner-operated trades businesses. Solo HVAC techs, plumbers, and electricians without office staff are the ones who lose the most calls to voicemail. Northwoods Call Company serves one- and two-truck operations across Fond du Lac County and the surrounding Wisconsin towns.
The moment a caller hangs up, you get an email with their name, callback number, the address, what they need, and whether it's an emergency. Tap the number in the email to call them straight back. Nothing to log into and no app to check.
No. You keep the number your customers already have. It only picks up when your line goes unanswered — nothing changes for the people calling you.
No. Every caller gets a real, local, front-desk-style conversation — not a phone tree and not a menu. It listens, asks what's going on, and gets the details down the way a good office would. Call the line yourself and hear it.
Northwoods Call Company is based in Brandon, WI and serves HVAC, plumbing, electrical, and lawn care businesses throughout Fond du Lac County, including Ripon, Waupun, Markesan, Green Lake, and Berlin.
Get in touch
Leave your details and we'll set up a live demo answering a number for your business. Prefer to hear it first? Tap "Hear it live" up top and try it yourself.